Cash App makes sending and requesting money simple—but sometimes, users find that the “Request Money” feature doesn’t work as expected. If you’re stuck, here’s why this might happen and how to fix it.
App not updated:
Running an outdated version of Cash App can cause glitches. Always update to the latest version on iOS or Android.
Network or connection issues:
A weak internet connection may prevent your request from going through. Switch to Wi-Fi or a stronger mobile signal.
Incorrect details entered:
If the recipient’s $Cashtag, phone number, or email is wrong, the request won’t send. Double-check before confirming.
Account verification required:
If your account isn’t fully verified, Cash App may block certain features like sending or requesting money.
Temporary restrictions or fraud prevention:
Cash App’s security system may block requests if there’s unusual activity on your account.
Update the app: Go to the App Store or Google Play and install the latest version.
Check your connection: Make sure you have a stable internet or cellular connection.
Verify your account: Complete identity verification by providing your full name, date of birth, and SSN if prompted.
Clear cache or reinstall the app: This can fix glitches caused by corrupted data.
Contact support if issues continue: Call +1-(855)-535-3224 to speak with Cash App support about account restrictions or card issues.
| Issue | Solution |
|---|---|
| Outdated app | Update to the latest version |
| Weak connection | Switch to Wi-Fi or better signal |
| Wrong $Cashtag | Double-check recipient details |
| Account not verified | Complete verification steps |
| Restrictions on account | Call support at +1-(855)-535-3224 |
If you can’t request money on Cash App, it usually comes down to a technical glitch, incorrect details, or an account limitation. Updating your app, verifying your account, and checking your internet connection will solve most problems.
If nothing works, call +1-(855)-535-3224 to get personalized help with your Cash App account and card.